IT Process Excellence

The amount of spending on Information Technology (IT) is growing continuously every year and across a variety of industry sectors. 

 

IT and related technology has evolved from being a support function in organisations in the ‘70s to an enabler in the ‘90s to a key driver and differentiator today! 

 

Companies often seek optimum performance, cost reduction, efficient project management and more importantly, constant improvement. This is one of the key reasons that has led to an increased use of technology and along with it bringing key issues such as data security, effective IT service management, quality software products etc. 

 

Success belongs to those companies that have mastered the science of managing their IT systems, processes and capabilities aligned with today’s times.

 

ECCI acts as strategic partner and offers a range of IT Excellence (ITX) services catering to companies in the IT / ITES industry as well as those with sizeable IT functions to help achieve excellence when it comes to people and performance. We provide customized solutions through consulting, assessment and training services to address companies’ specific needs and  help them achieve their overall business objective.

 

 

ITX Portfolio

ITX Portfolio

 

 

  

 

 

Capability Maturity Model Integration (CMMI – Dev & SVC)

Capability Maturity Model Integration (CMMI – Dev & SVC)

 

Capability Maturity Model Integration (CMMI) is a process improvement approach that provides organizations with the essential elements of effective processes to improve their performance  through lowered  cost of production, delivery and sourcing.

Business Continuity Management (BCM)

Business Continuity Management (BCM)

Information Security Management System (ISMS)

Information Security Management System (ISMS)

 

ISO/IEC 27001 formally specifies an Information Security Management System (ISMS), a suite of activities concerning the management of information security risks.

Payment Card Industry Data Security Standard (PCI DSS)

Payment Card Industry Data Security Standard (PCI DSS)

 

Known for being one of the most granular and specific security standards in the market today. Addressing every domain of information security except BCP, PCI DSS aims to secure credit and debit card related information.

Technology Risk Management

Technology Risk Management

 

Assessment and testing IT systems for vulnerabilities is a vital practice in Information Security Management to safeguard against cyber crimes and attacks.

Cloud Security

Cloud Security

 

The SS 584 is the world’s first cloud security standard that covers multiple tiers and can be applied by Cloud Service Providers (CSPs) to meet differing cloud user needs for data sensitivity and business criticality.

Service Management System (SMS)

Service Management System (SMS)

 

A Service is a means to deliver value to a customer by facilitating outcomes desired by the customer. To achieve the same one needs to have a set of capabilities and processes to direct and control the activities of service provision – which essentially is Service Management.

Agile

Agile

Hybrid / Integrated IT Excellence

Hybrid / Integrated IT Excellence

 

Why ITX’Cellence?

 

  • Aligns IT Processes to business strategies and objectives
  • Enhances the competence and skill set of IT professionals
  • Implements international best practices and process optimization
  • Practices continuous process and product improvement
  • Achieves excellence in quality of products and services

 


Standards & Compliance CMMI