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People. Process. Technology.

Driving performance excellence and business outcomes as your strategic partner.

As a leading process improvement solutions provider in Southeast Asia, we harness our industry experience, global expertise and regional footprint to help our customers achieve better performance – our solutions range from maturity assessments and management systems implementation to certification and process automation across multiple domains and industries.

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Our Services

Consulting

Improve performance through global best practices and our expert advisory.

Assessment

Establish current state, assess maturity, and optimize business operations.

Maintenance

Pursue continuous improvement of effectiveness and efficiency with a dedicated team.

eLearning

Experience learning content solutions that drive adoption and business results.

Technology Solutions

Scale your best-in-class processes with fit-for-purpose automation solutions.

Partner. Progress. Prosper.

We seek partnerships that promote prosperity and progress for our Clients and stakeholders – be it Technology solutions, Knowledge promotion, Visibility or Memberships.

You're in great company!

Our team is dedicated to building lasting relationships with clients through transparent communication, tailored solutions, and a commitment to excellence. Here are some organizations that trust us with their process improvement needs:

Developing a Quality Road Map to Support the Philippine BPO Industry’s Transformative Growth

Introduction:  Fueling the Rise: The Extraordinary Growth of the Philippine BPO Industry The Business Process Outsourcing (BPO) industry in the Philippines has experienced remarkable growth, expanding by 46% annually since 2006. Initially focused on call centers for customer service and sales, the industry has diversified its operations. The two prominent segments today are BPO Voice and Non-voice. The industry’s success

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ECCI shares knowledge and experience for companies implementing Crisis and Risk Management

Manila, Philippines – ECC International (ECCI), the premier process improvement solutions provider in Southeast Asia, shared its expertise on crisis and risk management at the 11th Sustainability Committee Meeting of the Nordic Chamber of Commerce of the Philippines, held on April 26, 2023, at the AstraZeneca Office, BGC Taguig City and was attended by representatives from various public and private

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Featured Insights

Careers

Grow Your Career With Us!

With a unique combination of supportive culture and endless opportunities, ECCI is a place where you can learn and grow. Whether you’re just starting out in your career or have years of experience, our door is open to passionate individuals ready to shape the future.