Improve Operational Efficiency With A Quality Process Audit

How do you know if your business processes are improving your bottom line? How do you decide whether or not…

The Concept of Total Quality Management in a Nutshell

What is TQM? A study published by Gebze Institute of Technology suggests that total quality management (TQM) practices can improve…

Maintaining consistent services in franchises through retail 2nd party audits

2nd party audits are assessments made to verify if organizational and regulatory standards are being met by entities not part…