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Business Process Excellence

Optimize. Transform. Thrive.

Streamline operations and enhance efficiency through fit-for-purpose solutions.

The successful performance of an organization hinges on the integration of people and processes. Our business process excellence consulting services enhance this synergy by adopting industry best practices to help identify inefficiencies, streamline operations, and promote a continuous improvement mindset, ensuring your organization meets and exceeds performance expectations.

 

Whether you’re looking for a step change in specific areas or a transformation of your business, we can help with tailored interventions. By focusing on enhancing process efficiency and quality, we ensure your organization remains agile, competitive, and poised for sustained success.

Our Services

Sustainability Reporting
We offer tailored sustainability reporting solutions that align with global standards, such as the GRI, designed to streamline the reporting process and empower decision-making.
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Project Management & Business Analysis

We provide guidance and assistance for organization-wide process improvement, a proven methodology to achieve...

Total Quality Management

Together with other management tools and systems, we provide guidance on effective management solutions for long-term...

Six Sigma

Reduces process variation and errors by applying a set of techniques and statistical tools to improve efficiency and...

Lean

This Business Process is aimed at reducing waste by breaking down processes throughout the organization to increase...

Our Services

Lean Six Sigma
Our Lean Six Sigma service combines Lean’s waste-reducing principles with Six Sigma’s quality focus, delivering remarkable improvements in efficiency, quality, and customer satisfaction. Starting with an end-to-end analysis, we design customized solutions and empower teams to break silos and achieve transformative results, fostering sustained improvement and increased profitability.

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Robotic Process Automation (RPA)
We provide advisory services for companies in implementing and managing RPA solutions to streamline operations, reduce costs, and enhance efficiency. We evaluate business processes, identify areas ready for automation, and develop RPA strategies that align with business goals. Our team of experts will guide you through every step, from initial assessment to implementation, ensuring seamless integration and maximum ROI.

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Business Analytics
Our Business Analytics service leverages advanced data analytics to solve complex decision-making and efficiency issues. By utilizing data-driven insights, we help organizations implement efficient processes that reduce decision-making errors, boost sales, and optimize cost structures. Our solutions, ranging from Demand and Supply Forecasting to Fleet Management and Logistics, ensure disruptive results and improved efficiency in all areas of the business.

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Customer Testimonials

We would like to express our heartiest gratitude to ECCI for assisting us in making the SPI (Software Process Improvement) program a success. We hope that ECCI will continue to support the MSC Malaysia initiatives.

"Heartiest gratitude"

MSC

We would like to express our heartiest gratitude to ECCI for assisting us in making the SPI (Software Process Improvement) program a success. We hope that ECCI will continue to support the MSC Malaysia initiatives.

"Heartiest gratitude"

MSC

ECCI offered us innovative risk management solutions drawn from their global expertise but customised to our industry’s needs. We highly recommend their service and would be glad to enlist them again in the future.

“Highly recommended”

Toshiba

ECCI offered us innovative risk management solutions drawn from their global expertise but customised to our industry’s needs. We highly recommend their service and would be glad to enlist them again in the future.

“Highly recommended”

Toshiba

ECCI helped build a simple and effective software measurement system. They provided great support and a strong commitment to helping us achieve our quality assurance projects.

“Strong commitment”

Global Cybersoft

ECCI helped build a simple and effective software measurement system. They provided great support and a strong commitment to helping us achieve our quality assurance projects.

“Strong commitment”

Global Cybersoft

ECCI’s extremely process-focused approach, excellent subject-matter expertise and hands-on implementation capabilities were highly contributive to the timely completion of the various milestones and achievements of our objectives.

“Process-focused approach”

Prudential Services

ECCI’s extremely process-focused approach, excellent subject-matter expertise and hands-on implementation capabilities were highly contributive to the timely completion of the various milestones and achievements of our objectives.

“Process-focused approach”

Prudential Services

Thank you ECCI for the fruitful activity that we had with the group.

"Helpful advisors"

Philex Mining Corporation

Thank you ECCI for the fruitful activity that we had with the group.

"Helpful advisors"

Philex Mining Corporation

Very structured approach that ensures all aspects are covered.

"Structured approach"

Cebu Air, Inc.

Very structured approach that ensures all aspects are covered.

"Structured approach"

Cebu Air, Inc.

Proper understanding of ERM in global perspective.

"Global perspective"

MOOG Controls Corporation

Proper understanding of ERM in global perspective.

"Global perspective"

MOOG Controls Corporation

I would commend ECCI for a well- organized and effective training.

"Well-organized and effective"

ENCASH Inc.

I would commend ECCI for a well- organized and effective training.

"Well-organized and effective"

ENCASH Inc.

Kudos to ECCI for being a consistent and open partner of change for us!

“Great service”

Willis Towers Watsons

Kudos to ECCI for being a consistent and open partner of change for us!

“Great service”

Willis Towers Watsons

Featured News and Insights

You're in great company!

Our team is dedicated to building lasting relationships with clients through transparent communication, tailored solutions, and a commitment to excellence. Here are some organizations that trust us with their process improvement needs:

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